Contact TC Lotto
Contact TC Lotto, reach our support team for help with login, registration, deposits, withdrawals, bonuses, and any account questions you have.
Reach us
Getting in touch with TC Lotto is straightforward. We offer two dedicated support channels for all lotto-related queries, from ticket entries and results to account verification and prize withdrawals.
Write to [email protected] with your registered email address and a clear description of your issue. For payment queries, deposits made via PhonePe, GPay, or BHIM, include your transaction reference number to speed up resolution. We target a reply within 24 hours, every day.
In-app chat
Tap the chat icon in the TC Lotto app. Our automated assistant handles common questions instantly. Type "agent" to connect with a live human during support hours.
Office hours
Our automated in-app chat runs 24 hours a day, 7 days a week, handling common lotto questions with zero wait time. For queries requiring human review, disputed results, delayed prize withdrawals, or account issues, our live agents are available Monday to Sunday, 9:00 AM to 9:00 PM IST, including public holidays such as Diwali and Republic Day.
Emails received after 9:00 PM IST are queued and addressed from 9:00 AM the following morning. Average reply time is under 24 hours. For anything urgent, connecting via in-app chat during live-agent hours is consistently faster than waiting for an email response.
Online-only support
TC Lotto is a fully digital lotto platform, there are no physical offices, retail counters, or walk-in service points anywhere in India. All support, from ticket queries to prize claims, is managed entirely online via email and in-app chat.
This means equal access for every player, whether you are in Delhi, Bengaluru, Kolkata, or a smaller town with a smartphone and internet connection. No travel, no queues, no geography restrictions.
How to reach us
- In-app chat: open the TC Lotto app and tap the chat icon for immediate automated help, available 24/7.
- Email: write to [email protected] and receive a reply within 24 hours.
No physical address exists. All genuine TC Lotto support happens through these official digital channels only.